Privacy Policy
Last Updated: Friday, August 15, 2025
At Oddsense, your privacy and the security of your personal information are of the utmost importance to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, applications, and services. By accessing or using Oddsense, you acknowledge that you have read and understood this policy, and you consent to the practices described herein.
Scope and Purpose
This Privacy Policy applies to all users of Oddsense, whether they interact with our services as visitors, registered users, or business partners. It governs all information collected via our:
1. Website and web applications
2. Mobile applications
3. APIs and integrations
4. Email, chat, and other direct communication channels
Our objective is to ensure transparency in our operations, compliance with applicable laws, and responsible handling of all user data.
Information We Collect
We may collect the following categories of information:
a. Information You Provide to Us
Account Information: Name, email address, phone number, country of residence, username, and password.
Payment and Billing Information: Billing address, transaction history, and payment details (processed securely by third-party payment providers, we do not store sensitive payment card details).
Profile and Preferences: Your sports interests, betting preferences, and engagement activity on the platform.
Communications: Records of customer service queries, email correspondence, survey responses, and feedback.
b. Information We Collect Automatically
Device Information: IP address, browser type, operating system, device model, and unique device identifiers.
Usage Data: Pages visited, time spent on each page, search queries, clickstream data, and referral links.
Cookies & Tracking Technologies: Session cookies, persistent cookies, and tracking pixels for analytics, personalization, and security.
c. Information from Third Parties
Partner Platforms: Where permitted by law, we may receive data from our commercial partners (e.g., odds providers, analytics vendors, affiliate networks) to enhance our services.
Social Logins: If you log in using social media accounts, we may collect profile details that you have agreed to share.
How We Use Your Information
We process your information for the following purposes:
Service Delivery: To provide you with access to our platform, insights, and analytics.
User Experience Personalization: To tailor recommendations, betting insights, and content to your preferences.
Customer Support: To respond to inquiries, troubleshoot issues, and improve service delivery.
Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activities and unauthorized access.
Compliance: To meet legal obligations under applicable laws, including anti-money laundering (AML) and responsible gambling regulations.
Marketing and Communication: To send you product updates, promotional offers, and relevant content (you can opt out at any time).
Data Sharing and Disclosure
We do not sell your personal data. However, we may share your information in the following circumstances:
With Service Providers: Third-party vendors who assist with hosting, analytics, payments, customer support, and marketing operations.
For Legal and Regulatory Compliance: When required by law, court orders, or competent authorities.
In Corporate Transactions: In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred to the new controlling entity.
With Your Consent: If you explicitly authorize us to share specific information.
All third-party partners are bound by contractual obligations to ensure the confidentiality and security of your data.
Data Retention
We retain your personal information only for as long as necessary to:
1. Provide you with our services
2. Comply with legal obligations
3. Resolve disputes and enforce agreements
When data is no longer required, it will be securely deleted, anonymized, or aggregated for non-identifiable statistical purposes.
Data Protection and Security Measures
We implement multi-layered security protocols to protect your information, including but not limited to:
Encryption: All data in transit is encrypted using TLS 1.2+ standards.
Access Control: Role-based permissions to restrict access to sensitive data.
Secure Storage: Data stored on secure servers with regular patching and monitoring.
Regular Security Audits: Routine vulnerability scanning, penetration testing, and compliance reviews.
Incident Response: A structured incident response plan to address and contain data breaches.
While we take all reasonable steps to secure your information, no method of electronic transmission or storage is 100% secure.
International Data Transfers
If you access our services from outside the jurisdiction in which our servers are located, your data may be transferred internationally. We ensure such transfers are conducted in compliance with relevant data protection laws, such as GDPR for EU/EEA users, through appropriate safeguards like Standard Contractual Clauses.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Access: Request a copy of your personal information.
Rectification: Correct any inaccuracies in your data.
Erasure: Request deletion of your personal information where legally permissible.
Restriction: Limit the processing of your personal data.
Data Portability: Receive your data in a structured, machine-readable format.
Objection: Opt out of certain processing activities, including direct marketing.
To exercise these rights, contact us. We will respond within legally required timeframes.
Children’s Privacy
Oddsense does not knowingly collect information from anyone under the age of 18. If we discover that a minor has provided us with personal data, we will take immediate steps to delete such information.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. Any updates will be posted on this page with a revised “Last Updated” date. Significant changes will be communicated to you directly via email or in-app notifications.
Note: (We’re sharing our draft Privacy Policy, Terms of Use, and other guidelines so you know where we stand. These are provisional and will be refined before final launch.)
Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact Oddsense on our Get Help page